V For Versatility: The Various Uses Of Video All Businesses Should Consider
Add to Your Toolbox
Author: Len Smofsky, October 2, 2018
Whether you want to hit many birds with one stone or maintain a single marketing goal, video content can take you there.
The right video used at the right time can help you accomplish virtually any business or marketing objective you have.
In a previous blog post, we discussed the alignment of interactive video formats with different stages in the buyer funnel. Today, we want to look deeper into other video content options you have and the ways in which they service your marketing objectives.
A Moving Spectrum
Every type of video content serves as a tool for a specific purpose. You can use a drill to make a hole or remove a screw, but if you wanted to measure the length of a baseboard, you’d better have a measuring tape on hand. And of course, there are some tools that can be used for more than one purpose.
So as a marketer who wants to use video to achieve big results, it’s vital for you to know what tools are at your disposal and how to use them well.
This calls for developing a sensibility for what videos work best and for what purpose.
The Buyer Funnel & Journey
There are different versions of the buyer funnel and customer journey, but they all emphasize the importance of tailoring content to meet your target audience where they congregate. To help you determine which video you should use, consider the traditional buyer funnel or the problem awareness model.
Traditional Marketing Funnel
Problem Awareness Model
Think of either model as a starting point for choosing what types of video will best serve your audience. Start by identifying a need that applies to one stage in the buyer journey where you experience stickiness, and craft video content that speaks to that user’s specific situation.
Time & Resources 5:28:40
The next point for consideration is this: can you actually pull off a certain type of video? It’s great that you want to produce the next visual masterpiece in the marketing world, but it’ll just be a fantasy if you don’t have the money, access to talent nor the time to make it happen.
A great option is to use templated videos to reduce cost and retain quality.
What’s the Competition Doing?
A final task to complete before for choosing a video format is to look at what your commarketing at all. But if they are video content powerhouses, take note of what videos they’re producing and the styles they’re producing them. This will help you to avoid copying the competition outright. petitors are doing. You already have a leg up on the competition if they’re doing little to no video.
Bonus points go out to the companies who use personalization in their videos. With our IndiVideo platform, you can create custom-made videos for your audience and dramatically improve your conversion rates.
Using Video Marketing Tools With Finesse
So what video types should you experiment with? You can refer to the following chart (based on the buyer funnel) below as a rough outline for what video content will fit within your strategy for any given objective you have.
Teaches audience new concepts and answer their questions
Highlights a product’s or service’s ability to address a particular pain point
Case Study/Testimonial Videos
Showcases how a company’s product or service impacted the lives of their customers
Hits emotional triggers through the use of storytelling (and eventually takes customers further down the funnel)
About Us/Culture Videos
Builds a rapport with customers by introducing them to a company’s team, values and ethics
Establishes a personal connection with individual customers to make them feel cared for
Provides a detailed walkthrough of how to effectively use a product or service
Answers questions that customers tend to ask the most about a particular service, product or industry
Fun & Short Videos
Draws an audience in with emotionally-charged (funny, inspiring) content to build their interest in a brand
Customer/Thank You Videos
Acknowledges customers and makes them feel like cherished members of the brand’s community
With this chart at your disposal, you can start to think about what areas your business can use a boost. If you see that your brand’s reach could be broader, then it might be worth your while to focus on awareness-driven video content (such as a short, amusing video).
Or if your analytics reveal a drop off in visitors after mid-way through the buying process, then you may want to focus on video content that further demonstrates what your product or service can do.
The Wide Range Of Video-Driven Content
If you’re looking to maximize your video content ROI, get familiar with the different types of video content in your toolbox. Use each one for the right purpose, and you can accomplish a laundry list of marketing objectives that no haphazard video production could ever achieve.
Of course, you should consider some other factors such as differentiating yourself from competitors and whether you have the time or resources to do certain types of videos. With that said, we’ll consider the latter in a follow-up post.
Since 2003, our tools have helped the top North American financial institutions, including wealth, banking, and insurance, to create empowering and competitive digital financial experiences. We’re revitalizing financial tools and services to help your customers make active financial decisions with absolute confidence in your products.
Len Smofsky is Executive Vice-President of BlueRush – a leading digital services and solutions company. Len leads the Individeo™ team of personalized video specialists and strategists, with a focus on personalizing the customer journey.